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Privacy Policy

1. Information We Collect

When booking a treatment, we may collect:
✔ Your name, contact details, and booking preferences.
✔ Health information (if provided) to tailor your massage treatment.
✔ Payment details for processing transactions (handled securely).

2. How We Use Your Information

Your details are used to:
✔ Schedule and manage your bookings.
✔ Communicate appointment confirmations and reminders.
✔ Improve our services based on feedback.
✔ Ensure your health and safety during treatments.

3. Data Protection & Confidentiality

● Your information is never shared with third parties.
● All data is stored securely and used only for business purposes.
● You may request to view, update, or delete your data at any time. 4. Marketing Communications
● With your consent, we may send occasional updates about offers or services.
● You can opt out at any time.

5. Your Rights

Under data protection laws, you have the right to:
✔ Access the personal data we hold about you.
✔ Request corrections to inaccurate data.
✔ Ask us to delete your data unless legally required to retain it.

For any privacy-related concerns, contact us at:
[Your Client’s Email]

6. Data Collected:

  • Personal details such as name, address, contact details, and date of birth.

  • Relevant health or disability-related information required for the massage session.

  • Treatment notes taken during or after the session.

7. Purpose of Data Collection:

  • Data is collected to provide soft tissue therapy and to enhance treatment effectiveness.

  • Your data is not shared with any third party.

8. Data Retention:

  • Client records will be retained for 7 years after the last session.

  • For minors, records will be kept for at least 7 years after they reach 18 years old.

  • If a client returns after their data has been deleted, a new consultation form must be completed.

9. Client Rights Under Data Protection Laws:

  • The right to be informed about the personal data collected.

  • The right to access personal data.

  • The right to object to data processing.

  • The right to restrict data processing.

  • The right to rectify personal data.

  • The right to erase personal data upon request.

10. Data Security Measures:

  • Confidentiality and security of personal data are maintained through technical and organizational measures.

11. Communication Consent:

  • If you are happy to be contacted via mobile text or email for appointment reminders or updates, please sign below.

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